FAQs Gidget Boutique
How much is the shipping?
Postage within Australia will incur a $5 AUD shipping fee and outside of Australia $10. Giftcards don’t incur shipping fees.
How can I pay for my order?
We accept payment via credit card (Visa and Mastercard) and Paypal. All credit card payments are processed by Paypal Secure Payment System so please select this option when paying by Visa or Mastercard.
Oh and all prices on venusgoesgidget.com are AUD.
What if I would like to return my order?
Exchanges and returns will be accepted up to 14 days after delivery. No refunds are given on sale items or giftcards. Items not received within the 14 day period will not be accepted unless under extenuating circumstances. Please contact us at firstname.lastname@example.org to inform us of your return.
In the unlikely event that you receive an item that is faulty or damaged please contact us within 10-days of receiving your and we will organize a replacement for you. If an item is faulty and there is no suitable replacement you may be refunded.
We do not refund initial postage charges for goods returned (other than for faulty items). Items we exchange for you will be resent at our cost. Your own return postage costs are not refundable.
What if the item is sold out?
If you are looking for a specific print or size and the online shop shows we are sold out, please email us at email@example.com and we can tell you whether we have any more stock available and if not when it will become available.
What if my order is wrong?
We do our very best to ensure your order is correct, however, if on the off chance you receive the wrong order please contact us at firstname.lastname@example.org and we will replace your item.